IOTA Solutions / Cloud9 Networks solution Trace9 - Unified IT Monitoring Solution has been selected by PTCL (Pakistan Telecommunications Company Ltd.) for monitoring of it’s 24000 CPE devices across Pakistan.
Trace9 is customizable and fully integrated monitoring tool, built upon data capturing / logging and analytics technologies. It addresses PTCL specific use-cases and technical requirements of managed IT operations monitoring including:
• Conditional monitoring of CPE’s based upon varying set of rules
• Power failure detection
• Real time SLA monitoring
• Fault management workflows
Our team will also provide NOC-Level 2 services to PTCL on 24/7 basis.