Licensing

Trace9® Licensing

Trace9® is a software solution that offers two business models: End User Licensing (EUL) and Service Provider Licensing (SPL). End User Licensing (EUL) is designed for IT industry customers who need to monitor and manage their own IT infrastructure and applications. Service Provider Licensing (SPL) is designed for service providers who need to offer IT monitoring and management services to their clients. Trace9® has various editions that cater to the different needs and budgets of customers and service providers.

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Trace9® also has many modules and features that cover different aspects of IT monitoring and management, such as network performance, desktop and application performance, server and application performance, virtualization, database, cloud, HCI, log management, and software license monitoring. Trace9® aims to Provide a comprehensive and flexible solution for IT monitoring and management.

Trace9® offers different licensing options for End User Licensing (EUL) and Service Provider Licensing (SPL) customers. End User Licensing (EUL) customers can choose between perpetual and subscription licenses. Perpetual licenses allow customers to pay a one-time fee and own the software forever. Subscription licenses allow customers to pay a recurring annual fee and access the software for a limited period of time. Service Provider Licensing (SPL) customers can only choose subscription licenses, but they have the option to select from different bundles: silver, gold, or platinum. Each bundle includes a set of modules and features that suit different service levels and customer segments. Trace9® licensing options are designed to Provide flexibility and affordability for customers and service Providers. For service Providers, Trace9® software includes a demo bundle that allows them to try out the software before choosing other bundles.

Trace9® Editions Difference

Trace9® Trace9® Std Trace9® Pro Trace9® Adv Enterprise MSP
Modules x = Supported - NS= Not Supported "Version upgrade will require"
Trace9® Satellite Node
Network Performance Monitor (NPM)
NPM IOT Monitor
Desktop & Application Monitor
Server & Application Monitor
Virtualization Monitor
Database Monitor
Cloud Monitoring
HCI Monitor NS & version upgrade will require
Advanced Virtualization Monitor NS & version upgrade will require
Log Management NS & version upgrade will require
Software License Monitoring NS & version upgrade will require
ITSM Integration NS & version upgrade will require
Network xFlow NS & version upgrade will require NS
NF Virtualization Monitor NS & version upgrade will require NS & version upgrade will require
SD-WAN Performance Monitor NS & version upgrade will require
Trace9® Special Integration Packs-Telco NS NS NS NS

Bundles Difference

Bundles for Tenants Demo Silver Gold Platinum
Packages Builder Yes Yes Yes Yes
Trace9® Satellite Node Yes Yes Yes Yes
Network Performance Monitor (NPM) Yes Yes Yes Yes
NPM IOT Monitor Yes Yes Yes Yes
Desktop & Application Monitor Yes Yes Yes Yes
Server & Application Monitor Yes Yes Yes Yes
Virtualization Monitor Yes Yes Yes Yes
Database Monitor Yes Yes Yes Yes
Cloud Monitoring Yes Yes Yes Yes
Advanced Virtualization Monitor Yes NA Yes Yes
NF Virtualization Monitor Yes NA Yes Yes
SD-WAN Performance Monitor Yes NA Yes Yes
Network xFlow Yes NA Yes Yes
Log Management Yes Yes Yes Yes

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