End User Licensing (EUL)

Standard Edition

This edition is ideal for small and medium-sized businesses that need basic IT monitoring and management capabilities. It supports up to 5000 IT assets, including two satellite nodes for remote monitoring. It also provides basic dashboards for data visualization and analysis according to the varying size, needs, and demands of your organization.

You can select from the following modules to customize your IT monitoring and management solution:

Trace9® Software Stack

This module provides the core functionality of Trace9®, such as data collection, processing, storage, and reporting.

Trace9® Satellite Node

This module allows you to monitor remote IT assets that are not directly connected to the main Trace9® server.

Network Performance Monitor (NPM)

This module allows you to monitor the performance and availability of your network devices and links.

NPM IOT Monitor

This module allows you to monitor the performance and availability of your Internet of Things (IoT) devices and sensors.

Desktop & Application Monitor

This module allows you to monitor the performance and availability of your desktops and applications.

Server & Application Monitor

This module allows you to monitor the performance and availability of your servers and applications.

Virtualization Monitor

This module allows you to monitor the performance and availability of your virtual machines and hosts.

Database Monitor

This module allows you to monitor the performance and availability of your databases.

Cloud Monitoring

This module allows you to monitor the performance and availability of your cloud services and resources.

Professional Edition

This edition is ideal for large and complex businesses who need advanced IT monitoring and management capabilities. It supports up to 50000 IT assets, with high availability of Trace9® software. It also provides a dashboard portal for data visualization and analysis.

You can select from the following modules to customize your IT monitoring and management solution:

Trace9® Software Stack

This module provides the core functionality of Trace9®, such as data collection, processing, storage, and reporting.

Trace9® Satellite Node

This module allows you to monitor remote IT assets that are not directly connected to the main Trace9® server.

Network Performance Monitor (NPM)

This module allows you to monitor the performance and availability of your network devices and links.

NPM IOT Monitor

This module allows you to monitor the performance and availability of your Internet of Things (IoT) devices and sensors.

Desktop & Application Monitor

This module allows you to monitor the performance and availability of your desktops and applications.

Server & Application Monitor

This module allows you to monitor the performance and availability of your servers and applications.

Virtualization Monitor

This module allows you to monitor the performance and availability of your virtual machines and hosts.

Database Monitor

This module allows you to monitor the performance and availability of your databases.

Cloud Monitoring

This module allows you to monitor the performance and availability of your cloud services and resources.

HCI Monitor

This module allows you to monitor the performance and availability of your hyper-converged infrastructure (HCI) systems.

Advanced Virtualization Monitor

This module allows you to monitor the performance and availability of your advanced virtualization technologies, such as containers and microservices.

Log Management

This module allows you to collect, analyze, and manage logs from various sources.

Software License Monitoring

This module allows you to track and optimize your software license usage and compliance.

ITSM Integration

This module allows you to integrate Trace9® with your IT service management (ITSM) tools, such as ticketing, incident management, and change management.

Network xFlow

This module allows you to monitor the network traffic flows using protocols such as NetFlow, sFlow, IPFIX, J-Flow, etc.

Advanced Edition

This edition is ideal for enterprise-level businesses who need comprehensive IT monitoring and management capabilities. It supports up to 150000 IT assets, with a dashboard portal that includes machine learning support for data analysis and prediction

You can select from the following modules to customize your IT monitoring and management solution:

Trace9® Software Stack

This module provides the core functionality of Trace9®, such as data collection, processing, storage, and reporting.

Trace9® Satellite Node

This module allows you to monitor remote IT assets that are not directly connected to the main Trace9® server.

Network Performance Monitor (NPM)

This module allows you to monitor the performance and availability of your network devices and links.

NPM IOT Monitor

This module allows you to monitor the performance and availability of your Internet of Things (IoT) devices and sensors.

Desktop & Application Monitor

This module allows you to monitor the performance and availability of your desktops and applications.

Server & Application Monitor

This module allows you to monitor the performance and availability of your servers and applications.

Virtualization Monitor

This module allows you to monitor the performance and availability of your virtual machines and hosts.

Database Monitor

This module allows you to monitor the performance and availability of your databases.

Cloud Monitoring

This module allows you to monitor the performance and availability of your cloud services and resources.

HCI Monitor

This module allows you to monitor the performance and availability of your hyper-converged infrastructure (HCI) systems.

Advanced Virtualization Monitor

This module allows you to monitor the performance and availability of your advanced virtualization technologies, such as containers and microservices.

Log Management

This module allows you to collect, analyze, and manage logs from various sources.

Software License Monitoring

This module allows you to track and optimize your software license usage and compliance.

ITSM Integration

This module allows you to integrate Trace9® with your IT service management (ITSM) tools, such as ticketing, incident management, and change management.

Network xFlow

This module allows you to monitor the network traffic flows using protocols such as NetFlow, sFlow, IPFIX, J-Flow, etc.

NFVirtualization Monitor

This module allows you to monitor the performance and availability of your network function virtualization (NFV) technologies, such as virtual network functions (VNFs) and service chaining.

SD-WAN Performance Monitor

This module allows you to monitor the performance and availability of your software-defined wide area network (SD-WAN) technologies, such as routing, load balancing, security, etc.

Enterprise

This edition is ideal for i.e. FSI, Telco, Public Sector and Metro businesses who need specialized IT monitoring and management capabilities. It supports up to 250000 IT assets, with a dashboard portal that includes machine learning support for data analysis and prediction.

You can select from the following modules to customize your IT monitoring and management solution:

Trace9® Software Stack

This module provides the core functionality of Trace9®, such as data collection, processing, storage, and reporting.

Trace9® Satellite Node

This module allows you to monitor remote IT assets that are not directly connected to the main Trace9® server.

Network Performance Monitor (NPM)

This module allows you to monitor the performance and availability of your network devices and links.

NPM IOT Monitor

This module allows you to monitor the performance and availability of your Internet of Things (IoT) devices and sensors.

Desktop & Application Monitor

This module allows you to monitor the performance and availability of your desktops and applications.

Server & Application Monitor

This module allows you to monitor the performance and availability of your servers and applications.

Virtualization Monitor

This module allows you to monitor the performance and availability of your virtual machines and hosts.

Database Monitor

This module allows you to monitor the performance and availability of your databases.

Cloud Monitoring

This module allows you to monitor the performance and availability of your cloud services and resources.

HCI Monitor

This module allows you to monitor the performance and availability of your hyper-converged infrastructure (HCI) systems.

Advanced Virtualization Monitor

This module allows you to monitor the performance and availability of your advanced virtualization technologies, such as containers and microservices.

Log Management

This module allows you to collect, analyze, and manage logs from various sources.

Software License Monitoring

This module allows you to track and optimize your software license usage and compliance.

ITSM Integration

This module allows you to integrate Trace9® with your IT service management (ITSM) tools, such as ticketing, incident management, and change management.

Network xFlow

This module allows you to monitor the network traffic flows using protocols such as NetFlow, sFlow, IPFIX, J-Flow, etc.

NFVirtualization Monitor

This module allows you to monitor the performance and availability of your network function virtualization (NFV) technologies, such as virtual network functions (VNFs) and service chaining.

SD-WAN Performance Monitor

This module allows you to monitor the performance and availability of your software-defined wide area network (SD-WAN) technologies, such as routing, load balancing, security, etc.

Trace9® Special Integration Pack-HW

This module allows you to integrate Trace9® with telco-related hardware devices, such as routers, switches, firewalls, etc.

Trace9® Special Integration Pack-NRN

This module allows you to integrate Trace9® with telco-related software platforms, such as Nokia Radio Network (NRN).

Trace9® Special Integration Pack-ZTE-DWDM

This module allows you to integrate Trace9® with telco-related software platforms, such as ZTE Dense Wavelength Division Multiplexing (DWDM).

Trace9® Special Integration Pack-ZTE-PTN

This module allows you to integrate Trace9® with telco-related software platforms, such as ZTE Packet Transport Network (PTN).

Trace9® Software Stack

This module provides the core functionality of Trace9® such as data collection, processing, storage, and reporting. It enables you to collect data from various sources, process it using advanced algorithms, store it in a scalable and secure database, and report it using customizable templates and formats. This module helps you to gain insights into your IT performance and availability, identify issues and root causes, and optimize your IT operations.

Trace9® Satellite Node

Trace9® allows you to monitor remote IT assets that are not directly connected to the main Trace9® server. It enables you to deploy satellite nodes in remote locations, such as branch offices, data centers, or cloud regions, and collect data from local IT assets. This module helps you to extend your IT monitoring and management coverage, reduce network bandwidth consumption, and ensure consistent data quality and security.

Network Performance Monitor (NPM)

This module provides the core functionality of Trace9® such as data collection, processing, storage, and reporting. It enables you to collect data from various sources, process it using advanced algorithms, store it in a scalable and secure database, and report it using customizable templates and formats. This module helps you to gain insights into your IT performance and availability, identify issues and root causes, and optimize your IT operations.

NPM IOT Monitor

Trace9® monitors the performance and availability of your Internet of Things (IoT) devices and sensors. It enables you to discover and map your IoT devices and sensors, measure IoT performance metrics such as signal strength, battery level, temperature, humidity, etc., monitor IoT device health and status, and detect and troubleshoot IoT faults and anomalies. This module helps you to ensure optimal IoT performance and availability, reduce IoT downtime and outages, and improve IoT efficiency and reliability.

Desktop & Application Monitor

Trace9® tracks the performance and availability of your desktops and applications. It enables you to measure desktop performance metrics such as CPU usage, memory usage, disk usage, etc., monitor application performance metrics such as response time, error rate, throughput, etc., monitor desktop and application health and status, and detect and troubleshoot desktop and application faults and anomalies. This module helps you to ensure optimal desktop and application performance and availability, reduce desktop and application downtime and outages, and improve desktop and application efficiency and reliability.

Server & Application Monitor

Trace9® allows you to monitor the performance and availability of your servers and applications. It enables you to measure server performance metrics such as CPU usage, memory usage, disk usage, etc., monitor application performance metrics such as response time, error rate, throughput, etc., monitor server and application health and status, and detect and troubleshoot server and application faults and anomalies. This module helps you to ensure optimal server and application performance and availability, reduce server and application downtime and outages, and improve server and application efficiency and reliability.

Virtualization Monitor

Trace9® keeps an eye on the performance and availability of your virtual machines and hosts. It enables you to measure virtualization performance metrics such as CPU usage, memory usage, disk usage, etc., monitor virtualization health and status, and detect and troubleshoot virtualization faults and anomalies. This module helps you to ensure optimal virtualization performance and availability, reduce virtualization downtime and outages, and improve virtualization efficiency and reliability.

Database Monitor

Trace9® monitors the performance and availability of your databases. It enables you to measure database performance metrics such as query time, error rate, throughput, etc., monitor database health and status, and detect and troubleshoot database faults and anomalies. This module helps you to ensure optimal database performance and availability, reduce database downtime and outages, and improve database efficiency and reliability.

Cloud Monitoring

Trace9® tracks and monitors the performance and availability of your cloud services and resources. It enables you to measure cloud performance metrics such as latency, availability, cost, etc., monitor cloud health and status, and detect and troubleshoot cloud faults and anomalies. This module helps you to ensure optimal cloud performance and availability, reduce cloud downtime and outages, and improve cloud efficiency and reliability.

HCI Monitor

Trace9® allows you to monitor the performance and availability of your hyper-converged infrastructure (HCI) systems. It enables you to measure HCI performance metrics such as CPU usage, memory usage, disk usage, etc., monitor HCI health and status, and detect and troubleshoot HCI faults.

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