Syanpse
Synapse | SOAR
From Detection to Governed Response
Key Features
IOC and asset management
Indicators of compromise and affected assets are catalogued, linked to cases, nd correlated across incidents to reveal repeat infrastructure and campaigns.
Collaborative case management
Responders create, triage, investigate, and resolve incidents together in a shared workspace, with task assignment and role-based ownership so nothing falls through the cracks.
Modular enrichment pipelines
Pluggable modules enrich cases and process uploaded evidence, for example threat-intelligence lookups and file or URL detonation, extending the platform without changing the core.
API-driven automation and orchestration
A full-coverage API lets playbooks and connected tools drive investigations programmatically, orchestrating response across firewalls, EDR, identity providers, and ticketing systems.
Evidence tracking and preservation
System images, network captures, and logs are collected, preserved, and analysed under a defensible chain of custody.
Incident timeline reconstruction
Events are added manually or via API to build a precise, sharable timeline that reconstructs exactly what happened and when.
Confidence-scored, human-governed response
High-confidence containment executes automatically, while approval gates and role-based authorisation keep ambiguous or high-impact actions under analyst oversight.
Response analytics and reporting
Events are added manually or via API to build a precise, sharable timeline that reconstructs exactly what happened and when.
Benefits
Faster time-to-contain.
For threat classes such as ransomware detonation or confirmed credential abuse, containment triggers within seconds.
Faster time-to-understand.
The full case (timeline, indicators, and evidence) assembles itself in parallel with containment, reducing blast radius and recovery cost
Governed automation.
Confidence thresholds and approval gates preserve human oversight for lowconfidence or high-impact events.
Audit-ready by default.
Every action is captured in a defensible case record for leadership, auditors, and regulators.
One governed workspace
Investigation, containment, and reporting happen together, replacing scattered notes and consoles.
Use Cases
Coordinated incident response
Run a full investigation, from first detection to closure, in one shared, auditable workspace.
Automated containment with oversight
Contain clear-cut threats instantly while routing ambiguous cases to an analyst for approval.
Campaign and repeat infrastructure analysis
Correlate indicators across cases to expose adversaries that return under new guises.
Audit-ready reporting
Produce defensible incident records and metrics for leadership, auditors, and regulators.
Ready to take your business to new heights?
Get in touch, and let’s make it happen.
FAQs
1. What does Synapse do?
It is the incident response and case-management hub, turning detections into structured, collaborative
cases and orchestrating response across connected tools.
2. How does a case get created?
Automatically from a high-confidence Amygdala XDR® or Locus NDR detection, or manually by an analyst.
Enrichment runs on ingest.
3. Does Synapse automate response?
Yes, through its API and playbooks. High-confidence containment runs automatically; high-impact actions
pause for human approval.
4. What can it orchestrate response across?
Firewalls, EDR, identity providers, and ticketing systems, plus Amygdala XDR® active response and Locus
NDR blocking
5. Does it preserve evidence for investigations?
Yes. System images, network captures, and logs are collected and preserved under a defensible chain of
custody.
6. Can teams collaborate in one place?
Yes. Responders triage, investigate, and resolve incidents together with task assignment and role-based
ownership.
7. Is reporting audit-ready?
Yes. Audit-ready reports and response metrics are generated directly from the case record.
IT Performance and Security Solution Provider