IOTA Solutions Success Story: Vodacom Tanzania & Vodacom Mozambique
Vodacom is a leading and purpose-led African connectivity, digital and financial services company. From its roots in South Africa, Vodacom has grown its business to include operations in Tanzania, the Democratic Republic of the Congo (the DRC), Egypt, Mozambique, Lesotho and ,Kenya and Ethiopia.
Key Challenges
Vodacom (Tz & Mbque) aimed to develop traffic insights on their IN & Charging platform, focusing on the last X days trending on the dashboard for both systems and traffic. This included comparing cyclical traffic data and day-of-the-week patterns, as well as using a 7-day moving average to identify true traffic increases for planning. They sought flexible duration options to increase granularity, correlated CPU utilization of network elements with performance to identify non-traffic impacts and applied predictive analysis using machine learning algorithms and anomaly detection.
Key Outcomes
Enhanced analytics and deep visibility on their charging platform allowed Vodacom Opco’s to manage their voice and SMS better Predict bottlenecks, traffic overload and platform performance issues. The solution overall has helped Vodacom Opco’s to improve their quality of service and thereby enhanced retention.
The Solutions
A combination of Trace9®-Unified Monitoring Solution with Traffic Analysis module, application level Managed Services and continuous optimization support Developed for and demonstrated to VC Tanzania & Mozambique with positive feedback Flexible deployment options: Cloud and on-prem deployment Typical customer on-boarding time: 4-6 weeks Continuous customization and development support from IOTA Networks.
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